Can't create applink from Confluence to Jira

Question

Hi,

I'm trying to create an app link from Confluence 6.6 to Jira 7.6.

When I enter the URL to my jira site, I get a "please enter a valid URL" message and a com.atlassian.applinks.api.TypeNotInstalledException in log file.

For information, Confluence is using the Jira user directory using the same URL so there is no network issue between both servers.

In the logs, I also have regular error messages concerning app links :

[atlassian.applinks.core.DefaultApplicationLinkService] retrieveApplicationLink Couldn't find type id for application link with id XXXX. Link is corrupted

Any idea of what's wrong with my server ?

Thanks !

Gopal Rathi · Answer

Hi @Eddy Fras  In the case of confluence , the table which holds the application links is "BANDANA" , please check - hope this KB helps.

https://confluence.atlassian.com/jirakb/applinks-between-jira-and-confluence-can-t-be-created-due-to-obsolete-applinks-ids-in-confluence-database-878893588.html

Eddy Fras · Answer

Thanks Yogesh for the link.

The problem is that it does not work for Confluence, the application links are not stored in the same tables ...

Yogesh Mude_u145qk · Answer

HI @Eddy Fras

Please have a look at the below KB, hope it helps.

https://confluence.atlassian.com/jirakb/update-the-corrupted-application-links-792635088.html