Confluence 6.8.2. Thumbnails showing incorrectly.

Question

When attachning images the thumbnails shows gibberish.

Shannon S · Answer

Barry,

* Can you confirm the version of Microsoft Word that these came from?
* The issue only occurs with .doc files?
* Does this occur with ALL Word documents?
* Are there any special characters or images in the Word document that could cause this?
* If you click on the thumbnail to preview, does the preview load properly?

Thank you!

Shannon

SBGGroup · Answer

Hi Shannon, thank for the response.

The documents looks like word documents. The last one was uploaded after the upgrade to 6.8.2.

Shannon S · Answer

Barry,

Can you show us an example of what is happening? What type of images are you attaching?

Shannon