JIRA Core and JIRA Service Desk System Requirements

Question

Hi, Support

Just a quick question, our organization planning to purchase JIRA Core and JIRA Service Desk, we would like to know the best system requirements that fits on our need (see below)

- Can store data (resolved/open) for up to 3 years.

- Users 500

- Monthly Issue more or less 1000

Mirek · Answer

Jira Service Desk include Jira Core functionality you just need to manage users by granting them access to two products. More info

https://confluence.atlassian.com/adminjiraserver/licensing-and-application-access-938846887.html

RGB · Answer

Thank you again for your quick response.

Can we install 2 Product in 1 Physical Server? JIRA Core and JIRA Service Desk

Mirek · Answer

I think it is possible. Depends on what integration you would like to have and to which direction. JIRA have REST API and Webhooks triggers so you can do something with that.

As for mobile ..

JIRA is viewed on a mobile device via a web interface (optimized for mobile devices), not an app. Simply browse to your JIRA server's URL using your mobile browser to bring up the mobile interface for JIRA.

More info here: https://confluence.atlassian.com/jiracoreserver073/using-jira-on-a-mobile-device-861257301.html