Resolution field is not being set even if I select a resolution from the resolution screen.

Charlie Deuter

I recently added a transition with a resolution field to my workflow.

I can see the screen perfectly fine. see below.

However when I open up the ticket it is still marked as Unresolved.

(When I got to the edit issue screen and change the resolution, the change is in fact applied.)

How do I fix this?

Alexey Matveev

Hello,

Kindly make sure that the resolution field is not cleared in a post function for this transition.