Multiple Issue updates with CSV

Question

Hi there,

I've tried to update some Userstories with the CSV uploader.

Therefore i've done the following steps:

1. Exported some Userstories to CSV

2. Edited the summary field

3. uploaded the changed CSV file (External System Import, CSV, Field mapping, Issue Key mapping)

--> Everything has been changed successfully

----Now the problem---

If i try to run a secound update on the same userstories, Jira will reply "n of n issues have been skipped because they already exist in destination projects."

Steps i've further done:

4. changed the already existing CSV file again (summary field)

5. Tried step 3 with the newer changed CSV file again

Expected: I can update as many times as i want via CSV upload

Situation: I can only update once.

Is there a workaround or anything wrong in my process?

unknown · Answer

That should be asked to Atlassian, maybe they can answer that question

Peter_3dd3bk · Answer

@[deleted]

I've actually kind of solved the Problem.

It happens only by mapping the field "Issue ID" and it only happens for already updated Issues.

--> For 1st time updates i can map the Issue ID field, if it comes to 2nd update Jira will reply the "already existing phrase" if "Issue ID" is mapped.

Works only once:

definitly works

Is this a feature or a bug?

unknown · Answer

Mmm that's weird... I have no problem when updating any field via CSV. Can you share screenshots or some example csv? (with false data, I don't care). I'll show you a simple example:

I can update the same Keys changing the value of the custom or system fields as many times as I want. Take note that I always let summary field as blank