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Cannot assign all JIRA particulars to the Project

Ellen Gordeyev

Created everything for the project, now have following problems - what am I doing wrong?!?:

Issue types - OK

Issue type schemes - no project assigned

Workflows - assigned to other's project workflow

Workflow schemes – in inactive status

Screens - OK

Screen schemes -OK

Issue Type Screen Schemes – no project assigned

Custom fields - OK

Field Configurations - OK

Field configuration schemes – no project assigned

Accepted answers

All comments

jesusoros

Hi Ellen,

If I understand correctly, you were able to create all the schemes but yu're not able to assign them to your project?

I would check your account permissions, probably there is something missing that allow you to create the schemes but not to assign them to the projects.

Are you a System Administrator on your JIRA instance? (You are able to see the "System" option on the dropdown menu that appears when you click on the gear located right next to your picture on JIRA -top right corner)

Please let me know

Ellen Gordeyev

Hi there!

I seem to have the JIRA Admin rights, as I can see the "System" option you've mentioned:

The problem is that it was my PM who tried to create the new project, no me... She doesn't know JIRA, she end up only creating list of people for this project, and left all the other stuff for me to figure out

I never was JIRA Admin before, so now I am struggling to setup this new project properly. There is one active project on JIRA already, and I am afraid to screw it up somehow ((( Please help! Thanks you!

Ellen Gordeyev

Checked all the rights in JIRA - seem to have ability to do everything, but still cannot see the project in a list in order to associate it with all the schemes, issues etc.

See attached...

MDS BAU project doesn't appear on a list.jpg

Any suggestions?

jesusoros

Hi @ellen Gordeye,

I think I know what the problem is. It was very helpful to know that you were new into JIRA to think about a common issue.

Wha you need to do is follow this steps:

1.- Go to yur project

2.- Access the Settings tab

3.- Access the Summary option

4.- Access (in this Example) the Issue Type Scheme option as shown in the picture

5.- On the top right side, click on the Actions button and select the Use a different scheme (as shown on the picture)

6.- On the dropdown menu select the scheme you already created

The steps are exactly the same for the rest of the options on the Summary tab.

Please let me know if this information helped you.

Cheers!

Ellen Gordeyev

Hi there (sorry, "Hi Jesus" sounds a bit odd )) )!

Thanks for answering my multiple questions - appreciate your help!

Tried your suggested actions, but sorry - not working for me as I don't have Summary menu item for this project.

See attached.

Project Settings.jpg Issue types.jpg When clicking on Issue Types menu item I received following ( no Action option available). Please suggest what needs to be done in that case.

jesusoros

Hi @Ellen Gordeyev,

Unfortunately you will not be able to aassign the missing parts since you do not have full admin rights (system administrator) in order to perform the task.

Please report this to your PM so she can follow the instructions given or for her to request full admin rights in order for you to perform the task.

Best of luck!

Ellen Gordeyev

What right should I have to be able to see the SYSTEM option for my project?

Here what rights I have for this project - isn't it enough?!

Ellen rights as ADMIN in JIRA.jpg

jesusoros

You must have System Administration permissions in order for you to create custom fields, schemes, and some other components of Jira. You can validate that you have this permissions by clicking on the "Menu" Option on the right side of your screen (the three lines icon) and check if you have the "Site Administration" option (as shown below)