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Is there a way to stop people from adding tasks to a request after a request is technically closed?

Cory Britton

People are still adding tasks to old projects after they ended and leaving things hanging open.

Should we have a pending closed status to prevent new tasks from being added to requests?

Determine a way to identify in Jira and send reminders to the dev team managers. They will also see all open tasks on their Quality Control Dashboard and could manage it this way.

Accepted answers

Yogesh Mude_u145qk

HI @Cory Britton

Welcome to the community!

IF you do not want to add/create a task into the end project then create a separate permission scheme for this and remove all users/roles/groups from browse project and create issue permission and then associate it with the respective project.

Hence no will be able to see the project in project list and no will be able to create a task into it.

All comments

Yogesh Mude_u145qk

HI @Cory Britton

Welcome to the community!

Hence no will be able to see the project in project list and no will be able to create a task into it.

Cory Britton

@Yogesh Mude,

Thanks for the reply! is there a way to enact this across the whole portfolio? A way for the system to enact this automatically so that it is not a manual process? Or if there is not a way to make this automatic is there a way to create an efficient manual process?

Yogesh Mude_u145qk

@Cory Britton

What do you mean by is there a way to enact this across the whole portfolio?

There is no automatic process for this, you need to create the permission scheme and then you need to associate with respective project.

Cory Britton

We are trying to make this happen for all projects in JIRA.

Cory Britton

@Yogesh Mude

Yes that is correct that we are using an individual request as a project. You are also correct that we don't want a user to create or add a task to the request(project).

It helps I will definitely pass this along and see if it helps our JIRA admin/dev team.

Thanks!

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