Bitbucket Server starts up but no user can login and it will not connect/load from another computer
- Atlassian Bitbucket v5.11.1
- Windows Server 2008 R2
- Chrome, IE, FireFox, Edge, Safari
Nothing has changed (that I am aware of) on my server, and all of a sudden no one can login to Bitbucket.
When going to http://<domain>:7990 from another computer (which used to work) the browser just hangs and nothing happens - the login page doesn't even load.
Looking at the network tab of the browser, there is a 302 status on the "j_atl_security_check" and "localhost" calls, but the call to the "dashboard" is stuck on pending when the "login button" is pressed.
"j_atl..." post:
Request URL:http://localhost:7990/j_atl_security_check
Request Method:POST
Status Code:302
Remote Address:[::1]:7990
Referrer Policy:no-referrer-when-downgrade
Response Headersview source
Cache-Control:private, max-age=0, no-cache
Content-Length:0
Date:Tue, 26 Jun 2018 15:17:26 GMT
Expires:Thu, 01 Jan 1970 00:00:00 GMT
Location:http://localhost:7990
Set-Cookie:_atl_bitbucket_remember_me=YTAwZjhiNjlhNTMxZWQ1Zjk3NDU5M2I4OWQ2MmExZmRlZTZmNTNmODozNmE0NmMxNzY3OGJhY2EzMmRmNzFhMmM1Yzc0NWM0ZWE0ZDIyMzM4; Max-Age=2592000; Expires=Thu, 26-Jul-2018 15:17:26 GMT; Path=/; HttpOnly
X-AREQUESTID:@1VEN62Ix977x151x4
X-ASEN:SEN-9367972
X-ASESSIONID:xfaz1p
Request Headersview source
Accept:text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding:gzip, deflate, br
Accept-Language:en-GB,en-US;q=0.8,en;q=0.6
Cache-Control:max-age=0
Connection:keep-alive
Content-Length:111
Content-Type:application/x-www-form-urlencoded
Cookie:atl.xsrf.token=8; atlassian.bamboo.dashboard.tab.selected=allPlansTab; JSESSIONID=6; BITBUCKETSESSIONID=B
Host:localhost:7990
Origin:http://localhost:7990
Referer:http://localhost:7990/login?nextUrl=/dashboard
Upgrade-Insecure-Requests:1
User-Agent:Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36
Form Dataview sourceview URL encoded
j_username:
j_password:
_atl_remember_me:on
queryString:nextUrl=%2Fdashboard
submit:Log in
"locahost" get:
Request URL:http://localhost:7990/
Request Method:GET
Status Code:302
Remote Address:[::1]:7990
Referrer Policy:no-referrer-when-downgrade
Response Headersview source
Cache-Control:no-cache
Cache-Control:no-store
Content-Language:en-GB
Content-Length:0
Date:Tue, 26 Jun 2018 15:17:26 GMT
Expires:Thu, 01 Jan 1970 00:00:00 GMT
Location:http://localhost:7990/dashboard
Pragma:no-cache
X-AREQUESTID:@1VEN62Ix977x152x4
X-ASEN:SEN-9367972
X-ASESSIONID:xfaz1p
X-AUSERID:1
X-AUSERNAME:
x-content-type-options:nosniff
x-frame-options:SAMEORIGIN
x-xss-protection:1; mode=block
Request Headersview source
Accept:text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding:gzip, deflate, br
Accept-Language:en-GB,en-US;q=0.8,en;q=0.6
Cache-Control:max-age=0
Connection:keep-alive
Cookie:atl.xsrf.token=8; atlassian.bamboo.dashboard.tab.selected=allPlansTab; JSESSIONID=6; BITBUCKETSESSIONID=B; _atl_bitbucket_remember_me=YTAwZjhiNjlhNTMxZWQ1Zjk3NDU5M2I4OWQ2MmExZmRlZTZmNTNmODozNmE0NmMxNzY3OGJhY2EzMmRmNzFhMmM1Yzc0NWM0ZWE0ZDIyMzM4
Host:localhost:7990
Referer:http://localhost:7990/login?nextUrl=/dashboard
Upgrade-Insecure-Requests:1
User-Agent:Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36
"dashboard" pending:
Referer:http://localhost:7990/login?nextUrl=/dashboard
User-Agent:Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36
After starting the service and finishing the initialisation 9/10 times it will not redirect to the login page either.
I am also running Bamboo on this server which is having issues when navigating to the admin pages, but has no issues logging in or creating plans etc.
**EDIT**
Forgot to add... SourceTree can pull and push with no issues to the server!
**/EDIT**
Thanks in advance for any help!
