Automated Log Work for JIRA

Question

I am trying the Automated Log Work for JIRA tool. We have a workflow that goes Open-> Developing Test -> In Progress -> Under Review -> Resolved -> Closed.

Currently, the automatic tracking tool starts tracking time at the developing test phase and stops when we hit resolved. I would like the time to stop tracking when the task goes under review. Does the tool support this?

I'm an end-user, not a developer or admin. But if there is a resolution i will accelerate it to my admin.

Shayne _Atlassian_ · Answer

My first guess would be that the time tracking actions are configured into the workflow post functions. You should be able to modify these by:

* logging into JIRA as an administrator
* navigating to Administration >> Issues >> Workflows
* click Edit for the workflow you'd like to modify
* choose Text as the editing mode
* click the name of a transition
* choose the Post Functions tab

This should give you an idea of which post functions to add/remove from the transitions in order to make the changes you're after.

Dan Kimmitt · Answer

We installed and have users working with the tool now. I don't know where we are supposed to modify the Resolved and Under Review workflow steps to stop at under review. The automated tool interface offers no customization. Any thoughts?

Shayne _Atlassian_ · Answer

Hey Dan,

It looks like that should be possible. Looking at the description given on the Marketplace listing for the add-on:

"In "Automatic" mode (Server version only) time tracking is integrated with JIRA workflow actions. Simply Start/Stop Progress, Resolve, etc. and enjoy automatically tracked work time. All workflows with JIRA default "In Progress" status are supported (including custom workflows and custom transition screens). "

Based on that, it should only be a matter of modifying the 'Resolved' and 'Under Review' workflow steps - remove the stop from 'Resolved' and drop it on 'Under Review' instead.

Hope that helps!