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Two resolution fields the second field is not downloading into Excel

Nancy Woo

How do I have all resolution fields downloaded into excel

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Ollie Guan

Hi @Nancy Woo,

You mean you can't see the resolution field after exporting Excel?

Nancy Woo

When an issue is completed the resolution field displays 'done'. I have added another field call 'resolution' where it is a text field. When I download the list if issues into excel, the 'resolution' column displays 'done' and the other resolution field is not on the excel file. Why?

Ollie Guan

Hi @Nancy Woo,

The names of the two fields exactly the same?
When exporting, select all exports and see if you can find the field?

Nancy Woo

I have tried that and it's not displaying.

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