Starter License - Support

Question

Hello,

I just bought the starter license in May of this year and now you have dropped support for it? I now have to depend on the community for "VERY" technical questions.

WHY ?

Most people use the cloud but we are using On-Prem Self hosted servers so the setup is radically different.

It has been my experience that depending on the "community" for troubleshooting has always ended in the problem never getting resolved.

I currently have a technical issue with "confluence" that I cannot resolve or find a solution online. I AM stuck

I will probably now not renew my bitbucket, jira and confluence license next year.
This is a great product and that is the sad part

CenturyX476 · Answer

Yes, I installed Web sockets for IIS ARR 3.0 is already installed for the proxy to work. In the web.config example from the tutorial link Do I replace the port "8091" with port "443" ? Will that be the equivalent of changing the synchrony port ? Thanks

Davin Studer · Answer

Did you follow the steps in the first link above?

CenturyX476 · Answer

Hello,

Im on confluence 6.9.1

I have IIS running as the proxy.

The SSL terminates at the proxy, a normal setup I believe.

Everything is working except for the collaborative editing.

I think it has to do with the port in which the collaborative editing is on.

The synchrony port is on "8091"

But the entire server is running off of port 443 "https".

How do you edit the synchrony port ?

The serer that confluence is sitting on is a windows server as well. 100% windows environment

Thanks