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Change Queue view

Jim Walsborn

Is it possible to change the view of current queue in order see a summary or preview of the ticket?

Accepted answers

Yogesh Mude_u145qk

Hi @Jim Walsborn

Welcome to the community!

Could you please elaborate more details about what you are looking for.

All comments

Yogesh Mude_u145qk

Hi @Jim Walsborn

Welcome to the community!

Could you please elaborate more details about what you are looking for.

Jim Walsborn

In the queue, you can customize which columns to view, i.e. Key, summary, created, etc. But you do not have the option to preview the ticket contents without actually opening the ticket. I want to be able to preview the ticket body without opening it.

Yogesh Mude_u145qk

I want to be able to preview the ticket body without opening it.

Do you mean Description?

Jim Walsborn

Yes.

Alexey Matveev

Hello,

It is not possible. You can not preview an issue in the queue interface.

Jim Walsborn

Thanks for the info.

Jordan Marroquin

Do we know why we cannot add a preview to the queue interface?

I am trying to get it in this format: https://jira.atlassian.com/projects/CLOUD/issues/CLOUD-7967?filter=allopenissues