I haven't used JIRA for a while. Now if I want to access it in the browser I can't reach it.

Question

If I want to access JIRA in Safari via URL it leads to the Tomcat default site. If I try to reach it via IP and Port it opens a blank site.

I don't know what to do, because it worked perfectly fine, I just didn't use it for a while and now it doesn't work anymore.

Anybody know how to solve that?

I installed it on Linux.

Thanks for your help.

Sincerely

Erik

P.D. Foerster · Answer

Hello Erik,

stop and start Jira and do a tailf on the application log as well as catalina.out, at best using tmux or something similar.

If something is really wrong with Tomcat / Jira the logs should reveal that. You should also check your firewall if someone enable some rules.

Which distribution do you use? Maybe SELinux does interfere with Jira?

Erik Obstfeld · Answer

Hi Bryan,

I tried that several times, but it does not change anything.

If I stop the process, I reach the same site through browser, as if it‘s active.

Thank You for your help.

Erik

Bryan Trummer - ReleaseTEAM · Answer

Is the JIRA service running? You may want to stop/start it again to see if that could possible resolve your issue.