nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Warning from Issues > Import Issues from CSV

Angie Affolter

I'm trying to import using the Import Issues from CSV and am getting the warning:

The issue type [ Integration ] does not exist or it's not applicable for the selected project

We can Create issues just fine and can import many other issue types via the utility, but not sure why this particular issue type won't load.

It is Integration

Accepted answers

Matt Doar_tzgiej

Can you create Integration issues manually with the UI? The issue type has to be in the issue type scheme used by that Jira project

Radek Dostál

Are you using 'External System Import' wizard for admins, or the one from Issue dropdown for users?

You should be (at all times if you can) use the admin one as it has broader mapping options.

I presume you have "Issue Type" as a column in the .csv? If so, are you able to map the field value manually during the import - is the 'Integration' option selectable?

All comments

Matt Doar_tzgiej

Can you create Integration issues manually with the UI? The issue type has to be in the issue type scheme used by that Jira project

Angie Affolter

Yes! That's the interesting part. We are able to add them with Create button (UI), which would suggest it's available on the Issue Type Scheme (which we can see is the case).

Matt Doar_tzgiej

Is the user running the import the same user that can create those issues in the UI? Could be permissions. The log file from the import may have more details too.

Or maybe that issue type has required fields (with *)?

Radek Dostál

Are you using 'External System Import' wizard for admins, or the one from Issue dropdown for users?

You should be (at all times if you can) use the admin one as it has broader mapping options.

I presume you have "Issue Type" as a column in the .csv? If so, are you able to map the field value manually during the import - is the 'Integration' option selectable?

Matt Doar_tzgiej

I refer to them as the CSV importer (original) and CSV Importer (wimpy)

Angie Affolter

Yes, and I am able to replicate the issue with my id and I'm have admin access.

Log:

018-06-20 16:28:29,533 INFO - Importer started!
2018-06-20 16:28:29,533 INFO - Engine is running in Validation-only mode
2018-06-20 16:28:29,533 INFO - All issues will be imported to project: University Mississippi Medical Center (UMMC)
2018-06-20 16:28:29,533 INFO - Creating issue: [externalId='autoid-6579982523619456267', summary='FNI01a - Regions Bank Reconciliation']
2018-06-20 16:28:29,565 WARN - The issue type [ Integration ] does not exist or it's not applicable for the selected project. The affected issues will be created with issue type [ Action Item ]
2018-06-20 16:28:29,862 INFO - No problems found with issue 'FNI01a - Regions Bank Reconciliation'

I will check on required fields.

Angie Affolter

It is the one under the Issue Dropdown.

When I took Radek's suggestion to map the value, it popped up TWO issue types named Integration. I selected the second one in the list and it imported correctly.

Now, we just have to clean that mess up!

THANK YOU BOTH for your help in working through this!

Angie

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

csv

jira

jira-administration

import