phantom mail handler?

Question

testing a JIRA upgrade from 6.4 =>7.0 i have a plugin that provides 2 mail handlers. I removed one of the handlers. I removed the class that defines the handler. I removed the corresponding entry from the atlassian-plugin.xml file. However, upon server startup, throws error " cannot be instantiated because there is no corresponding enabled module defining message-handler of such class" looking at the plugins modules list, confirmed that the deleted handler has no more module listed here. where else would JIRA be referencing this phantom handler?

Shannon S · Answer

Lance,

Can you show us the full startup sequence surrounding the error you're encountering? This will give us more information.

In addition, can you let me know which add-on this is that is causing you trouble?

Shannon

Lance Wong · Answer

it seems to me that renaming that dir would effectively do the same thing, and it seemed like it did since the .osgi-plugins dir was recreated by JIRA

i deleted the .osgi-plugins dir and everything happened the same way. After JIRA restarted, the .osgi-plugins dir was recreated and then that same error message got spit out to the log file (cannot instantiate message handler). Thanks for your help btw

Shannon S · Answer

Hi Lance,

Can you confirm if clearing the plugin cache was attempted as well? This doesn't require that you rename any directories. You must delete them.

Regards,

Shannon