The Atlassian Marketplace server is not reachable !!!

Question

Hello,

I have a Pb when I configure my confluence server to reach to the marketplace.

I have this error :

The Atlassian Marketplace server is not reachable.

the error in confluence log :

ERROR [myWorkClientChecker:thread-1] [apache.commons.httpclient.HttpMethodDirector] authenticate Credentials cannot be used for NTLM authentication: org.apache.commons.httpclient.UsernamePasswordCredentials
org.apache.commons.httpclient.auth.InvalidCredentialsException: Credentials cannot be used for NTLM authentication: org.apache.commons.httpclient.UsernamePasswordCredentials

Thank you in advance for your help.

regards

M.BELLAMRI

Mohammed BELLAMRI · Answer

Hi,

Juste a question,

can we use e basic authentication in confluence configuration to connect it to the MarketPlace ?

Thank's

Regdards

miikhy · Answer

Hi!

Welcome on Community!

I've found the following Knowledge Base which seems to be the exact answer to your problem: https://confluence.atlassian.com/jirakb/jira-is-unable-to-use-ntlm-authentication-294486648.html

Can you give it a read and let us know if you still have issues?

Cheers