Set a custom field from a request type

Question

Hi,

Is it a way to set a custom field define by the request type.

An example:

If the customer create a issue with the request type A, I have to set the custom field to value a

If the customer create a issue with the request type B, I have to set the custom field to value b.

Thank for your answer

Susan Hauth _Jira Queen_ · Answer

And vote for this feature:

https://jira.atlassian.com/browse/JSDSERVER-4258

Jack Brickey · Answer

You can accomplish OOTB as follows:

* create separate workflows for each issuetype that needs special treatment 
* add a post function to set the custom field value

unknown · Answer

Hi @[deleted],

The "Automation for JIRA" add-on will meet your requirement.  Here is the link.

Regards,

Gangavath Kishore Kumar.