Can anyone help me understand error message http Status 500 what it is and how to fix?

Question

HELP!  The below is the error message I get.  I cannot get any work complete unless this is fixed.  How do I do that?

HTTP Status 500 - Could not open Hibernate Session for transaction; nested exception is net.sf.hibernate.exception.GenericJDBCException: Unable to acquire JDBC Connection

type Exception report

message Could not open Hibernate Session for transaction; nested exception is net.sf.hibernate.exception.GenericJDBCException: Unable to acquire JDBC Connection

description The server encountered an internal error that prevented it from fulfilling this request.

Vickey Palzor Lepcha · Answer

To make it simpler - can you tell me what url do you use to access confluence.

Does it have something like .

..atlassian.net at the end ?

Vickey Palzor Lepcha · Answer

And yes - if you are using Confluence Cloud - your issue may be related to this current issue that Atlassian is investigating - check the page and subscribe for updates.

https://status.atlassian.com/

Vickey Palzor Lepcha · Answer

Is your confluence on CLOUD or hosted in your organization ?