This is our company's Jira about page: Now, obviously I can see Jira Software and Jira Service Desk. And also, our tabs icon is the one used for Jira Core: You can see here the icon of each Jira product: So are we using Jira Core, Jira Software and Jira Service Desk - all of these products at the same time? Also, are we using Cloud or Server?

The version numbers you are seeing imply this is a Cloud system. Cloud will also have a base url that is .atlassian.net It is normal, and recommended (if you need both) to use Software and Service Desk on top of the same Jira Core platform.

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

What Jira is this?

Dana Adriana Zainescu

This is our company's Jira about page:
Screen Shot 2018-06-18 at 10.48.13.png

Now, obviously I can see Jira Software and Jira Service Desk.

And also, our tabs icon is the one used for Jira Core:

Screen Shot 2018-06-18 at 10.03.48.png

You can see here the icon of each Jira product:

Opera Snapshot_2018-06-18_101419_community.atlassian.com.png

So are we using Jira Core, Jira Software and Jira Service Desk - all of these products at the same time? Also, are we using Cloud or Server?

Accepted answers

Nic Brough -Adaptavist-

The version numbers you are seeing imply this is a Cloud system. Cloud will also have a base url that is <something>.atlassian.net

It is normal, and recommended (if you need both) to use Software and Service Desk on top of the same Jira Core platform.

All comments

Yogesh Mude_u145qk

HI @Dana Adriana Zainescu

Welcome to the community!

all of these products at the same time? Also, are we using Cloud or Server?

Yes, you are using self-hosted (Server) Jira Core, Jira Software and Jira Service Desk...

Nic Brough -Adaptavist-

The version numbers you are seeing imply this is a Cloud system. Cloud will also have a base url that is <something>.atlassian.net

It is normal, and recommended (if you need both) to use Software and Service Desk on top of the same Jira Core platform.

Andy Heinzer

Actually this is not an Atlassian Server product page. This is Atlassian Cloud. Sites that are on domains such as atlassian.net OR the legacy jira.com are all Atlassian hosted products. These products run slightly different code than JIRA Server does. You can also tell this is Atlassian Cloud, by looking at your version numbers. Seeing the Service Desk 3.3.0-OD.xxxx indicates that this version is an 'OnDemand' version, this is a past name for Atlassian Cloud products

As for which Jira products you are using in your Atlassian Cloud site, such as Jira Software, Jira Service Desk, etc, we can't really tell if you are licensing any users on your site for those products. But since you see the Boards menu in the top blue navigation bar, this indicates that you are using Jira Software at least.

Vickey Palzor Lepcha

@Yogesh MudeNo it isn't Server version.

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