when I click create button, I couldn't do anything.

Question

after setup confluence, whenever I click create button, always below image is shown.

could you show me the way please?

Alexey Matveev · Answer

I guess the collaborative editor plugin does not work correctly. Kindly have a look at this guide:

https://confluence.atlassian.com/confkb/collaborative-editing-and-synchrony-troubleshooting-858584399.html

coolweb · Answer

thanks for your reply.

i checked logfile but today catalina.out log is not writing

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-rw-r--r-- 1 confluence confluence 87687 6월 12 17:49 catalina.2018-06-12.log
-rw-r--r-- 1 confluence confluence 727276 6월 12 17:49 catalina.out

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but  gc-2018-05-24_13-32-21.log.0.current log is writing..

----------------------------------------------------------------------------------------------

.....

2018-06-14T14:35:20.257+0900: 1818178.884: [GC concurrent-root-region-scan-end, 0.0122497 secs]
2018-06-14T14:35:20.257+0900: 1818178.884: [GC concurrent-mark-start]
2018-06-14T14:35:20.444+0900: 1818179.071: [GC pause (G1 Evacuation Pause) (young) 515M->470M(1024M), 0.0146826 secs]
2018-06-14T14:35:21.248+0900: 1818179.875: [GC concurrent-mark-end, 0.9909201 secs]
2018-06-14T14:35:21.249+0900: 1818179.876: [GC remark, 0.0991304 secs]
2018-06-14T14:35:21.349+0900: 1818179.976: [GC cleanup 560M->559M(1024M), 0.0063599 secs]
2018-06-14T14:35:21.355+0900: 1818179.982: [GC concurrent-cleanup-start]
2018-06-14T14:35:21.355+0900: 1818179.982: [GC concurrent-cleanup-end, 0.0000165 secs]
2018-06-14T14:40:33.043+0900: 1818491.670: [GC pause (G1 Evacuation Pause) (young) 629M->492M(1024M), 0.0431966 secs]
2018-06-14T14:42:35.101+0900: 1818613.728: [GC pause (G1 Evacuation Pause) (mixed) 522M->492M(1024M), 0.0419422 secs]

2018-06-14T14:50:36.458+0900: 1819095.085: [GC pause (G1 Evacuation Pause) (young) 794M->519M(1024M), 0.0586886 secs]

----------------------------------------------------------------------------------------------

I found below message from chrome developer console...

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.....

batch.js?locale=ko-KR:830 Failed to load the collaborative editor undefined

......

batch.js?locale=ko-KR:830 Error processing gadget rpc message from 'http://confluence.jirancomms.com': SyntaxError: Unexpected token )

----------------------------------------------------------------------------------------------

Alexey Matveev · Answer

Ok. Then have a look for an error in the atlassian-jira.log file. You can find more info about Jira log file here:

https://confluence.atlassian.com/jira063/where-are-the-application-server-logs-683542381.html