Automated mass ticket creation

Question

I am curious if I can script ticket creation based on a CSV file contents.  For example, name and email address in a CSV file, description text in a standardized template.  I want to create several tickets of similar content (except for the name/email, which is unique) and I want to avoid doing it manually.

Any advice?

MoroSystems Support · Answer

Hi Jay, sure you can.

The easiest way to do it is to implement groovy script and use ScriptRunner for Jira plugin. You can also read a file stored on file system (https://community.atlassian.com/t5/Adaptavist-questions/Where-do-I-drop-the-CSV-file-so-my-ScriptRunner-script-can-see/qaq-p/708356)

For issue's creation operation check this documentation https://developer.atlassian.com/server/jira/platform/performing-issue-operations/ , there is a chapted called "Creating a new Issue"