How many licenses are being used for Service Desk in our Jira Implementation and other metrics?

Question

Is there a database query I can run for this or is there a way to build a global report that will track overall Service Desk usage and license use?

Also if I can build a "master" report that shows activity and metrics for all Service Desk project, can I create a dashboard from that as well?

Jack Brickey · Answer

Doesn't really matter I would expect. Have you looked at User Management? here is what it looks like for me...

Marcus Young · Answer

Unfortunately this is not a cloud installation.

Jack Brickey · Answer

in cloud I can go to the system admin area and Billing to get this info. you can also go to User Management and look by application access.