JIRA incoming mail fails on unknown users

Robert Nadon

Hi all,

I have set up an incoming mail queue on JIRA  6.2 for the helpdesk and it got an email from a non LDAP ID (called newhire), and is now getting this message: Reporter (newhire) does not have permission to create an issue. Message rejected.

I have done into the mailbox and removed the message and it is still getting that error?    Also in the permission scheme I have create issue set to "group (anyone)"

The system will no longer parse any mail and just gives me that error, and I do not know how to get around it.

Any ideas?

Thanks in advance,

Robert

 

Robert Nadon

I created a rule not to process meeting invites, and that keeps them away from JIRA I am still curious what JIRA does with meeting invites though...