can you ensure an automation rule won't run on a weekend and only Monday- Friday business hours? Thanks
Ann Marie,
How do you've your work week set up? The days and Hours of work?
Also, create automation rules to perform actions in your service desk based on specific triggers and conditions.
Remember that Transitions are ran by Automation. Automation are set by the rules that you set up.Please see documentation from atlassian. Please let me know if this helped.
https://confluence.atlassian.com/servicedeskcloud/automating-your-service-desk-732528900.html
Victor
It is impossible to run a schedule job in a Service Desk automation rule. But you can use Automation for Jira plugin. You can run a schedule job there. Your cron expression would look like this:
0 0 12 ? * MON-FRI *
Hi @Alexey Matveev ,
We are currently using Jira cloud based Service desk . And there is a similar need for us to schedule an automation rule only on weekdays . Is there an app that does this for us in Jira Cloud ?
Thanks in Advance,
Karthik
The new, free Project automation allows cron jobs:
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