Copy field value from a linked ticket in another project.

Question

Help please.

When I update custom field "A" with value "Services", I would like to update custom field "B" with value from custom field "C" which exists from a linked ticket from another project.

Is there a way to achieve this via code in a Workflow Post-Function?  If yes, could you please share the code here?

Thanks in advance.

Doods

Doods Perea_6ykzuy · Answer

Thanks @Tarun Sapra for the quick response.  I will review the links you provided here and come back with my findings.

Regards,
Doods

Tarun Sapra · Answer

Please see docs here

https://scriptrunner.adaptavist.com/latest/jira/listeners.html

Sample code

https://community.atlassian.com/t5/Jira-questions/Updating-a-custom-field-from-a-script-listener/qaq-p/759053

https://community.atlassian.com/t5/Jira-questions/Use-ScriptRunner-to-modify-a-custom-field-when-Rank-is-changed/qaq-p/188310

Tarun Sapra · Answer

Hello @Doods Perea

Workflow post-functions are only for workflow transitions and not anyway related to field updated. If you want to execute some logic when a field is updated then you need to write custom listeners. You can either write your own plugin or if you have Script runner installed then use that to write custom listener to implement the required logic.