In some xyz project everyone is getting notifications when the issue assigned to them .but only one

Question

xyz project everyone is getting notifications when the issue assigned to them .but only one user can't able to get notification please give me a solution I checked notification helper it is fine

Yogesh Mude_u145qk · Answer

Can you please attach the screenshot for the same.

kedar · Answer

I checked in notification helper it not showing any errors it saying that he can assign the notification but he can't able to get notification.

Yogesh Mude_u145qk · Answer

HI @kedar

To check the Issue please go to Admin --> System -->in Admin Helper section Notification Helper and provide the User, Issue and Notification Event ie issue assigned.

It will provide you exactly where is the problem.

Another way is to find out the problem ...open the Issue and click on More and select the Notification helper and provide the details.