External attachment jira

Question

Hi, i try to create external Attachment in jira with groovy. How i can do it?

Pumper1 · Answer

i add attachment i Software project, then i copy it to the SD, and it is not wisible on customer portal.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.issue.link.IssueLink
import com.atlassian.jira.util.AttachmentUtils
import com.atlassian.jira.issue.attachment.Attachment
import com.atlassian.jira.issue.attachment.CreateAttachmentParamsBean
CommentManager commentManager = ComponentAccessor.getCommentManager()
def CurrentUser = ComponentAccessor.getUserUtil().getUserObject('user')

def issueService = ComponentAccessor.getIssueService()
def componentManager = com.atlassian.jira.component.ComponentAccessor
def attachmentManager = componentManager.getAttachmentManager()
def issueManager = componentManager.getIssueManager();
def issue = issueManager.getIssueObject("SD-1067")
def linkMgr = ComponentAccessor.getIssueLinkManager()
def sourceAtt = attachmentManager.getAttachments(issue).last()
File attachmentFile = AttachmentUtils.getAttachmentFile(sourceAtt);
def user = ComponentAccessor.getJiraAuthenticationContext()?.getUser()
attachmentManager.copyAttachment(sourceAtt, sourceAtt.getAuthorObject() , issue.key)

Tyler Brown-Jones · Answer

The only fix for this would be the agent adding a comment in to the service desk ticket and attaching the attachment you have added via the script listener to this comment. Perhaps catch when an attachment is added to an issue using a script listener and add that attachment within a comment?

Just fruits for your thoughts.

Feel free to ask any questions.

Pumper1 · Answer

Yes, but issue is that they cant view attachment which is coppied from software project issue