Better to have a rich look for JIRA Service Desk Portal

Sami_7j87js

Hello Guys,

 

I have been waiting for the release of new fresh look of UI for JIRA SERVICE DESK, compare to other popular portals JSD is lacking behind the UI. Does anyone have any idea when Atlassian would enhance the UI of JSD Portals. 

I agree the back end processing of the tickets is very much appreciated but the main service desk portal no one care to show interest in the Atlassian.

 

Regards,

Sami Ahmed Shaik.

Gabriel Senna

Hi Shaik,

There is a suggestions ticket to address more features and options to customize the customer portal.

You can access it here:

https://jira.atlassian.com/browse/JSDSERVER-2327

Please refer to our New Feature Policy - https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html - documentation to understand how we prioritise requests at our end.