Is there a possibilty that a person can be able to create or log a ticket on Service Desk withouth having a user account on Jira?
Hey there, Adan.
Since Service Desk is a plugin for JIRA, you will need to have a JIRA account to be able to create a ticket on it. However, you can consider the usage of Anonymous users to be able to browse and create tickets:
https://confluence.atlassian.com/display/JIRA/Allowing+users+to+create+issues+anonymously
Hope it helps!
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