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How do I "delete" a task?

Cyrus Healy

It seems there is a technical error when a task needs to be deleted. Say the incorrect project was chosen at start of task, I need to resolve it with "Won't do" and then make a new task, but I would prefer to just delete the wrong task - or even better, be able to switch teh underlying project of the task.

Accepted answers

Alec Jasanovsky_i9malr

Hi Cyrus,

Simply hit the "..." in the top right of the issue and select the delete or move option.

You'll need the proper permissions though.

Andy Heinzer

It's difficult to see because your screenshot is cropped so much I can't see the full error. However I think that your lexoranking in Jira has some kind of corrupted data, and that would explain why you can't delete issues.

Please try to follow the steps in https://confluence.atlassian.com/jirakb/cannot-reindex-jira-due-to-expected-exactly-2-rows-the-maximum-marker-row-and-the-lowest-ranked-row-for-rank-field-779158916.html

There are a few different possible causes for this, and that KB helps to explain them and how to fix most of them.

All comments

Alec Jasanovsky_i9malr

Hi Cyrus,

Simply hit the "..." in the top right of the issue and select the delete or move option.

You'll need the proper permissions though.

Cyrus Healy

Correct, but that gives the following error:

Cyrus Healy

I am one of the admins of Jira also, so I think permissions is ok?

Nic Brough -Adaptavist-

As you were offered the delete option, yes, permissions are fine.

That error is to do with the ranking being broken. If possible, re-index the project the issue is in, and run the integrity checker too.

Andy Heinzer

There are a few different possible causes for this, and that KB helps to explain them and how to fix most of them.

Cyrus Healy

Thanks for your help.

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