When creating my custom event, it gives me the option of using a "template" to define the event based upon existing system templates. What are the differences between the "Generic Event" template and the other ones?
It defines the email content - the text used in the email subject, body of the email etc.
Damon,
Jobin shortly explained it. I can add, you can create your own email templates or edit existing ones.
Read more here: https://confluence.atlassian.com/display/JIRA/Customizing+Email+Content
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