JEMH On using RegEX couldn't map description. Instead whole email body gets appended.

Question

I have setup regular expression to extract description from the email body. The RegEx is valid and it has been setup in the RegEx Setup.  But on receiving email, it copies the whole email to description field. Instead of extracting only the "description", it copies the whole email to description.

unknown · Answer

Hi Somu, if you are specifically looking at creation, the trick is to use 'comment' as the fieldname, its used during creation as the 'description', and during comment as the 'comment'.

Somu Ramanathan · Answer

I am using JEMH as Incoming Mail handler. I need to digest based on tag and create a ticket in JIRA.

[Description] This is a description [/Description].

I have written RegEx to extract based on fields and their tags. It works for other fields but it doesn't works for "Description" field alone. Instead whole email gets written to "Description" field.

Is there any way to do it.

Onkar Ahire · Answer

Hi Somu,

As I understood this

https://thepluginpeople.atlassian.net/wiki/pages/viewpage.action?pageId=2850840

link will help you.

Cheers.