Reminder Emails

Amandeep Singh_aybczx

For a issue in JIRA, I would want to trigger emails based on the following conditions

- An issue is flaged for alerts(this will be custom field in JIRA to identify if an issue)

- Based on last comment

        If the last comment was provided more than n days ago, remind the user.

        If the last comment was provided more than n days ago but today is the dueDate

Can we define these conditions in notification scheme in JIRA or would we need to build business logic in a custom code which will fetch the details using JIRA Rest API's.

Davin Studer

You could build this as a filter and then have your users subscribe to the filter on a daily basis.