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Bulk edit transition disabled

Nirmalya Mohapatra

Hi,

I'm trying to move few tickets from " To do" status to "Open" Status by using Bulk edit option. but "Transition" is disabled, it says you don't have permission to do bulk edit.

But I have enabled global permission and also in permission scheme. still this option is disabled.

Can somebody support me on this quickly?

Regards,

Nirmal

Accepted answers

All comments

Yogesh Mude_u145qk

Hi @Nirmalya Mohapatra

If it says you don't have permission to do bulk edit then please check if you have the Bulk Edit permission.

To move issues from one status to another you should have the Transition issue Permission.

Nirmalya Mohapatra

I have enabled as well Edit issue permission Yogesh.

Vishnukumar Vasudevan

You should also have Bulk Change permission as per the Global Permission Settings. If you are not an Admin please check with a JIRA admin and make sure that you have Bulk Change permission as well.

Nirmalya Mohapatra

Dear Vishnu,

I'm a JIRA admin. also I have enabled all permissions. Still its disabled. I think there must need to be changes in workflow. Not sure what is that?

Yogesh Mude_u145qk

HI @Nirmalya Mohapatra

See if the outgoing transition is available from "To Do" status to "Open" status if it is available then only you can be able to move the issues.

Rambabu Patina {Appfire}

Can you please check whether you have the the Bulk Change global permissions.

To check go to admin -> global permissions.

Nirmalya Mohapatra

Hi Rambabu,

Already its enabled earlier.

Rambabu Patina {Appfire}

If you have both the bulkchange and project specific permissions then problem might be with the JQL. Can you filter the JQL for single issue type (like Project = XXX and issuetype=xxxx and status = 'To Do') and please give a try.

Vishnukumar Vasudevan

Yes, thats the next step.

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