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Jira Salesforce integration via webhooks stopped working suddenly

Vinoth V

Hello there,

We have Jira-Salesforce integration done and was working fine. We done it via webhooks and suddenly it stopped working. Not able to find a clear way to test the connectivity from both sides (at least from Jira).

Any troubleshooting technique will be greatly appreciated

Comments

Kevin Lew _ServiceRocket_

Hello @Vinoth V,

Can you please share which REST API that you are using now?

Can you also please further elaborate your issue with screenshots if possible?

Vinoth V

Hi @[deleted] Lew , Sorry, but noticed that we are using Webhooks for integration.

Vinoth V

@Kevin Lew _ServiceRocket_ FYI

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