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Import issues / users / projects to Jira

Dan Randall

Hi All,

We have found it take significant effort to upgrade our Jira 6.2 to 7.5. In an attempt to avoid all the problems that might arise with the upgrade, would it be possible to install 7.5 on a new hardware and simply import users, projects and issues into it ?

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All comments

Moses Thomas_08kyb0

@Dan Randall

I will advice you to first have a test environment with Jira version 6.2
Then you can perform update(that is make your test environment data same as in production) you need to get data from production backup, you may use mysql dump with bacula server (unix like environment)
Then perform upgrade in test environment to Jira7.5 and test it (manually/automatic)
After then you can decide whether you will upgrade Production environment to Jira7.5

best!

Nic Brough -Adaptavist-

By far the best way to do this is the recommended way - upgrade in place from 6.2 to 6.4 to 7.0 then 7.5

Export and import is not the way to go, as it's only recommended for transferring projects (or a whole Jira) between systems of the same version. It is not recommended for upgrade.

Dan Randall

Thank you!

Dan Randall

Thanks for the suggestion

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