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User Default Settings from User Interface - Default user preferences

Imdad KP_ba5ts9

Hi Team,

As part of the bulk data migration into Jira from RTC, we have few number of people in jira-administrators group. Recently someone changed settings in Default outgoing email format . I am not able to track the changes or can't find it in any Logs. I have recreated the changes still its not shows in the log. Is there anyway to find out who changed the settings?

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Moses Thomas_08kyb0

@Imdad KPHave you checked the audit log ?

Alexey Matveev

Hello,

You can have a look at the audit log. But Jira's audit log does not catch all possible events.

About Jira's audit log you can read here:

https://confluence.atlassian.com/doc/audit-log-829076528.html

If you can not find the required information in Jira's audit log, you can try this plugin:

http://www.enhancera.com/jira/auditor/tour.html

This plugin catches much more Jira events.

Imdad KP_ba5ts9

Yes. I have recreated the same event in Test Environment, but no sign in Audit Log or Jira Log.

Imdad KP_ba5ts9

Yes. I have recreated the same event in Test Environment, but no sign in Audit Log or Jira Log.

Moses Thomas_08kyb0

@Imdad KPCheck also mail sever logs, you may find what you seek

Alexey Matveev

Try to use the mentioned by me plugin.

Imdad KP_ba5ts9

Hi @Alexey Matveev Thanks. That's a solution for future. I am looking to find cause of past event.
Also, is the Plugin give any performance impact? Did you tried it?

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