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How to login Jira with Active directory authentication

KobeZHONG

Hi,

My Jira structure is: Windows server 2016+MySQL 5.7.21+Jira 7.9.2；

Regards,

Kobe

Accepted answers

Bastian Stehmann

Hi @KobeZHONG,

please check this KB article, it is probably a problem with the OU defined.

https://confluence.atlassian.com/stashkb/ldap-error-code-32-659785640.html

All comments

Bastian Stehmann

Hi @KobeZHONG,

please check this KB article, it is probably a problem with the OU defined.

https://confluence.atlassian.com/stashkb/ldap-error-code-32-659785640.html

KobeZHONG

Hi Bastian,

Thanks for your kindly help, I followed the KB which you sent, and Synchronise said Incremental synchronisation completed successfully. but when I test user, there is an error said the Test retrieve user: failed, user does not exist. and the others are not performed.

Best regards,

Kobe

Bastian Stehmann

Hi Kobe,

did you enter the username and the credetials for that user before running the test?

If yes, please check, if you set the Base DN and Additional User DN correct, so that it will point to the place where the users are.

Please also check, if User Schema Settings are correct.

KobeZHONG

test

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