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Manage Workflows

Chris Hohl

When trying to manage workflows through the settings of a project, I am not able to edit any of the workflows or issues. I am set as an Administrator on the project I've created but am only given the default settings for the project (Business Project). Any reasoning for this, or a way I can fix this to change my settings?

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Yogesh Mude_u145qk

Hi @Chris Hohl,

Project administrators can customize their projects, add and remove users, and they can perform certain configuration tasks.

Are you not able to edit the Issue Itself? If yes, then please check if you have Edit issue permission or you can contact your jira admin for this.

Chris Hohl

Thanks for the response. I am not able to edit anything the default workflow is set to when you create a new project. For instance changing the naming convention of the workflow process the actually issue is in, ie: 'In Progress' 'Under Review' 'Approved.' I need to change the naming for my specific workflow I'm using this project for.

Yogesh Mude_u145qk

If you are not able to edit anything then the issue is with permission only please check with Jira admin.

Stibally Guardado

Hi @Chris Hohl

To be able to manage workflows you need a 'JIRA System Administrators' account, which is different from 'JIRA Administrators'. Perhaps it could be a permissions issue.

Nic Brough -Adaptavist-

That's not quite right. Jira Administrators and Jira System Adminstrators both have full access to create, edit, manage and delete workflows.

I think you meant Project and/or Board administrators - in some cases, they can make some restricted changes to workflows.

Stibally Guardado

Hi @Nic Brough -Adaptavist- I read this article https://confluence.atlassian.com/adminjiraserver072/working-with-workflows-828787890.html where it mentions the permissions restriction, however, I may be wrong. Thank you for clarifying!

Nic Brough -Adaptavist-

That document is wrong, not you. All the later versions have been corrected and say just "Jira Administrators"

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