How to search a Multi-select custom field

Question

I have a custom field called "cluster" that is of type "Select List (multiple choices)". It has many possible values. I am trying to query for issues that have the value "Failed CQ" selected in this field (there can be other values selected as well, but not necessary). I am using JQL cluster="Failed CQ" and it only returns issues that ONLY have "Failed CQ" selected. Issues that have "Failed CQ" and another value selected are not in the returned search results. I have searched the community pages and people seem to indicate the way I am doing it is the correct way, but not working for me. What am I missing?

Goran Leutar · Answer

Sooo, any news here? :D
I'm facing the same problem right now.

Robert Schutt · Answer

Yes, using IN ("Failed CQ") is equivalent to ="Failed CQ" per the documentation and I am getting the same result with both (not getting all matches).

unknown · Answer

Did you tried with JQL: cluster in ("Failed CQ")    ? This is correct JQL for "Select List (multiple choices)".