Do I have to buy a plug in?
Hello @Theresa Wilson
Since JIRA backlog is basically based on a JQL filter. Thus, these are the supported formats for exporting the search results from a JQL filter.
https://confluence.atlassian.com/jiracoreserver077/working-with-search-results-945535135.html#Workingwithsearchresults-Exportingyoursearchresults
For exporting Backlog to excel you will need to use a plugin like "Better Excel"
https://marketplace.atlassian.com/apps/1212652/better-excel-plugin-for-jira-xlsx-xls?hosting=server&tab=overview
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