Sorry, we are unable to automatically upgrade jira

Question

Hi,

We are on version 6.1.6 and are trying to upgrade to the latest version and when i run the installer and select upgrade I see the following error, Sorry, we are unable to automatically upgrade your jira software installation as its platform version 6.1.6 and not 7.0 (or later).

Do i need to upgrade to a older version of jira first and then the latest, if so which one ?

Kirubel Tesfaye · Answer

Hi @stuartd22,

There is a good article written for upgrading JIRA 6.x to 7.x with step by step instruction, I have attached the link below.

https://community.atlassian.com/t5/Agile-articles/Upgrading-JIRA-from-6-x-to-7-x/ba-p/595163