JIRA excel export limitation isn't working

Question

Good day!

We are using JIRA server version 7.2.7

Trying to set up excel export limits, but system still allows to export in excel more that 1500 issues (I have tested on 8k issues, logged in as user that isn't in "jira-administrators" group).

Here are row about limitation in file jira-config.properties (configured it according to exporting-a-filter-result-containing-more-than-1000-issues):

jira.search.views.default.max = 1500
jira.search.views.max.limit = 1500
jira.search.views.max.unlimited.group=jira-administrators

Any ideas why it isn't working?

Thank you,

Denis

Denis Tsybulin · Answer

I checked it a couple of times on test JIRA instance, and limitation is still not working I checked values of parameters in JIRA logs on startup. Values set correctly (changed them to 100). And I even tried to clear group that can export over the limit, you can see it on that picture. According to this article How to Prevent Users From Exporting Large Number of Issues to Excel, I found out, that Export -> Excel link has to have limitation parameter, and there is nothing on my side. http://localhost:8711/sr/jira.issueviews:searchrequest-excel-all-fields/temp/SearchRequest.xls?jqlQuery=&tempMax=100

Denis Tsybulin · Answer

I checked it with created user, that isn't in group jira-administrators.

As far, as I remember, yes I restarted JIRA (atleast stoped and started JIRA service). If you think, that it is the reason, I will check it one more time.

Alexey Matveev · Answer

Are you sure that you are not in jira-administrator group? Did you restart jira?