Need help in writing a report to show the time logged per employee

Rick Baker

I need to find a method to view the time each tech spends on a ticket, time spent on certain request types and which customers are consuming the most of my departments time. We are using Jira Service Desk 

Alexey Matveev

You can use Jira Rest Api GET /rest/api/2/issue/{issueIdOrKey}. It will return all worklogs for an issue. You can build your report using this data.

https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/?_ga=2.164410812.2030217466.1525875113-593458345.1525875113#api/2/issue