I have created a costume Field (Internal comment) as user picker, my goal is when any comment added internally I want a notification to go to anyone in "Internal comment" field.
Can you let me know how to achieve this.
Jira Service Desk already contains shared and internal comments. Why do you need a custom field?
Yes but to whom notification will go for the internal comment? there is no special configuration for Internal comment notification.
Service Desk Agents receive notifications for internal comments.
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