Hi there,
We're implementing some software and using the 3rd party supplier's JIRA instance for our defect management, as is often the case. However, none of my colleagues or I can tag users in the comments, although the 3PS personnel can. I said they need to set the permissions but this was their answer:
We checked this with Atlassian. This is now a feature of JIRA, if you don’t have a fully paid licence for your Jira login then you lose functionality e.g. the ability to tag or adding watchers
- which sounds incorrect to me but it's a long time since I used JIRA. Has anyone encountered anything similar?
Many thanks, Ellie
