JIRA — Internal Server Error

Question

14-May-2018 09:59:35.104 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: exit
14-May-2018 09:59:35.104 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms256m
14-May-2018 09:59:35.104 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx768m
14-May-2018 09:59:35.104 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files\Atlassian\JIRA\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\ProgramData\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\130\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\130\Tools\Binn\ManagementStudio\;C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\110\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\ManagementStudio\;C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\;C:\Program Files (x86)\Microsoft SQL Server\110\DTS\Binn\;;.
14-May-2018 09:59:37.900 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8081"]
14-May-2018 09:59:39.634 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
14-May-2018 09:59:39.634 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8080"]
14-May-2018 09:59:39.634 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
14-May-2018 09:59:39.634 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 9264 ms
14-May-2018 09:59:39.759 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service Catalina
14-May-2018 09:59:39.759 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.5.6
14-May-2018 10:00:45.087 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [http-nio-8081]
14-May-2018 10:00:45.102 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [http-nio-8080]
14-May-2018 10:00:45.102 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 65462 ms

BIOMETRIC spol., s.r.o. · Answer

thanks for the help. we have DB server down. Is it ok now.

Krisztian Kovacs_rapuo3 · Answer

Hi @BIOMETRIC spol., s.r.o.,

are you experiencing this problem right after startup? Or when you try something specific?

Perhaps you could try disabling all the add-ons to see if any of them causes problems.

These are my ideas but as @Charlie Misonne said, we'd need to look at the stack trace of the error.

Charlie Misonne · Answer

This log snippet does not contain any errors.

Please add relevant log entries and more context.

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