Can email notifications be batched in Jira software project?

Question

At the moment as soon as you make a change to an issue an email is sent to the Reporter, Assignee, and any Watchers. It is common that someone will make an number of changes in quick succession ie change assignee to themselves, add a comment, and then mark issue as complete. This will send an email per update.

It would be preferred if, after the issue is created that the notification emails compile a number of the updates over a defined period of time (could start at 15min) and submit to the distribution list (as it currently is) in a single email.

Adrián Plaza [DEISER] · Answer

Hi @Patrick Riley,

For example, this is an APP that allows you to send Jira notifications in group: https://marketplace.atlassian.com/apps/1217383/email-notifications-digest?hosting=server&tab=overview

Cheers,

Adrián.

Alexey Matveev · Answer

Hello,

It is not possible out of the box. You would need to develop your own plugin or use Power Scripts or ScriptRunner. But it would be a complicated solution.