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Mail handler and Epic Link Validator - It is possible?

unknown

Hi,

I have project in JIRA which is using Epic Link Validator (It is only way to require Epic Link on create issue). I want to use create task from e-mail feature, but when issue is creating, from logs i know, that i must specify Epic Link to Create Issue. This is main point of my problem.

I have idea:

I using Script Runner script so i wanted recognize task created from e-mail and made Script validator which allowing empty Epic Link for this specific tasks. Do you know how i can do it? Meybe you have better idea? Meybe i can add something to the top of description (for example "This task is created via mail") and then check with Script Runner description? To do this i must edit body of mail handler incoming message - It is possible? I can't found any information on Atlassian site about this.

Accepted answers

Alexey Matveev

What happens right now? Issues from email can not be created because of the validator? If so, then you need to develop your own mail handler or try to use the JETI or JEMH plugins.

All comments

unknown

anyone have idea?

Alexey Matveev

What happens right now? Issues from email can not be created because of the validator? If so, then you need to develop your own mail handler or try to use the JETI or JEMH plugins.

unknown

Exactly like you said. In logs I can see that my validator for Epic Link doesn't allow create issue.

We need plugin just for one process and buy license for 2000 persons is impossible, so i must found another way. If I would be able to recognizing tasks from mail I can make a Script Runner Validator and make exception for this, but i can't find any templete or way to edit issues from mail.

Regards,

Wojciech Miecznikowski

Alexey Matveev

Then change the ScriptRunner validator with ScriptRunner behaviour and add ScriptRunner post function in which you will check, if the epic link is empty, then you will fill it.

unknown

In this case actually i don't have validator, because when user will be creating a issue and not fill Epic Link Script Runner fill it - probably not correct. This is the point - If i knew where the task is from (User or Mail) i can make validator which don't allow create issue without Epic Link for Users and allow create issue without Epic Link for Issue from mail. I don't know how i can recognize issues from mail handler - this is a problem. Meybe only one way is that create a own mail handler and edit body (description) and add at the something like:

"This task i created from mail."

and then check this in Script Runner.

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