Upgraded Confluence from 6.0.5 to 6.9 but site never loads

Question

Hello!

We're running into an issue with an upgrade to Confluence. I followed the Upgrade guide closely, backed up my home directory and install directory, performed the upgrade install, restore changes from my server.xml and other modifications we've made. I've manually started the confluence service and waited but the page never loads.

Is there a debug function or error log I should be looking at?

Dave Scassa · Answer

Hey, what was the answer?

Nic Brough -Adaptavist- · Answer

Start with <confluence home>/logs/atlassian-confluence.log

There may be other logs in that directory worth a look, but start with that file.

Jordan Ellingson · Answer

No reverse proxy. Which log should I be looking at (sorry super new to administrating confluence)